Comparison · 33 merchant reviews read · Updated October 2026
CustomFit AI vs Emerald Collective
Short answer
Pick CustomFit AI if you need theme tests and template tests.
Pick Emerald Collective if you need shipping tests and audience targeting.
 CustomFit AI |  Emerald Collective | |
|---|---|---|
| App Store rating | 5★ (20) | 2.9★ (17) |
| Cost at your traffic | $139+/moYour traffic is above the listed limits. Upto 10000 Monthly is the floor, expect a custom quote. | FreeCheapest plan: Free Plan. |
| How price scales | Free on dev stores for a 14-day trial, then $79/month for up to 10,000 monthly visitors, or $139/month for the plan that adds AI Copilot. | Free for up to 10 orders, or a flat $10/month for unlimited orders and 24/7 support. |
| Launched | May 16, 2023 | December 3, 2024 |
| App Store listing | App Store listing |
CustomFit AI starts at $0 a month, Emerald Collective at $0
CustomFit AI
- Free (Dev stores)Free
- 10000 visitors/mo$79/mo
- Upto 10000 Monthly$139/mo
Emerald Collective
- Free PlanFree
- Premium Plan$10/mo
Only CustomFit AI can run theme tests
Read from each app's listing. A dot means the listing says it can do it.
| CustomFit AI | Emerald Collective | |
|---|---|---|
| Price tests | ● | ● |
| Theme tests | ● | ○ |
| Template tests | ● | ○ |
| Content tests | ● | ○ |
| URL split tests | ● | ○ |
| Shipping tests | ○ | ● |
| Offer tests | ● | ○ |
| Checkout tests | ● | ○ |
| Personalization | ● | ○ |
| Visual editor | ● | ○ |
| AI test ideas | ● | ○ |
| Audience targeting | ○ | ● |
| Free plan | ● | ● |
What reviewers complain about
None of these apps has 20+ reviews yet, so there's not enough to compare complaint rates.
Emerald Collective replies to 25% of reviews. CustomFit AI replies to none
| CustomFit AI | Emerald Collective | |
|---|---|---|
| Reviews with a developer reply | 0% | 25% |
| Praise support | 64.7% | 31.3% |
| Complain about support | 0% | 25% |
Serious problems reviewers reported
Billing disputes, broken stores, misused data and missing features. Each one is a single merchant's account.
purtroppo non funziona. Dopo alcune ore non ha ancora generato impression nessuna delle due varianti. Ho aperto varie chat di assistenza in cui dicono di rispondere in 16 minuti ma dopo 24 ancora non hanno risposto. Intanto l'ABtest continua a non funzionare. Disinstallo tutto
The app not working, i just wanted to do an A/B test for shipping rate. The exchanges with support lasted four days. First, they asked me for an authentication code to access my store (which was strange), then they told me it was fixed but it still didn't work, and then they asked me to call them to fix it live, even though it had already been done normally. In conclusion, four days wasted for…
Very bad, I insist for a long time, has experienced constant error, delay, unable to create the test, can't choose the product after test finally launched the first product price, but it's very wonderful is a few hours later I products in the price of shopify concrete was somehow changed, changed to test the price of group B, ridiculous! Customer support is slow to respond, I can never reach…
Doesn't work very well, when you've created a price testing sometimes the test just disappears, you cant edit it either.
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