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Comparison · 151 merchant reviews read · Updated October 2026

Elevate vs Emerald Collective

Short answer

Pick Elevate if you need theme tests and template tests and you're replacing Google Optimize (3 reviewers made that move).

Pick Emerald Collective if you want to start on a free plan.

ElevateEmerald Collective
App Store rating4.9★ (144)2.9★ (17)
Cost at your traffic$49+/moStarting price. The listing says price rises with orders but gives no tiers.FreeCheapest plan: Free Plan.
How price scalesStarts at $49/month with a free trial, and the price goes up with your store's sitewide order volume and the plan you choose.Free for up to 10 orders, or a flat $10/month for unlimited orders and 24/7 support.
LaunchedDecember 22, 2020December 3, 2024
App Store listingApp Store listing

Emerald Collective starts at $0 a month, Elevate at $49

Elevate

  • Basic Plan$49/mo
  • Standard Plan$99/mo
  • Premium Plan$499/mo

“Pricing scales based on sitewide order volume”

Emerald Collective

  • Free PlanFree
  • Premium Plan$10/mo

Only Elevate can run theme tests

Read from each app's listing. A dot means the listing says it can do it.

ElevateEmerald Collective
Price tests●●
Theme tests●○
Template tests●○
Content tests●○
URL split tests●○
Shipping tests●●
Checkout tests●○
Visual editor●○
AI test ideas●○
Audience targeting●●
Free plan○●

What reviewers complain about

Share of each app's reviews that complain about the topic. Apps under 20 reviews are left out because a single review swings the number.

Elevate
Price1.5%
Billing and refunds0%
Support0.7%
Bugs3%
Setup0%
Dashboard0%
Reporting and stats1.5%
Flicker0%
Page speed0%
Integrations0%
What you can test0%
Results0%

The most common Elevate complaint: bugs

bad app. Can't even split visitors good. Is 250 visitors and 30 visitors a 50/50 split? xd

★☆☆☆☆ · Nuvea · August 10, 2025

Emerald Collective replies to 25% of reviews, Elevate to 6%

ElevateEmerald Collective
Reviews with a developer reply6%25%
Praise support78.5%31.3%
Complain about support0.7%25%

Serious problems reviewers reported

Billing disputes, broken stores, misused data and missing features. Each one is a single merchant's account.

bad app. Can't even split visitors good. Is 250 visitors and 30 visitors a 50/50 split? xd

★☆☆☆☆ · Nuvea on Elevate · August 10, 2025

purtroppo non funziona. Dopo alcune ore non ha ancora generato impression nessuna delle due varianti. Ho aperto varie chat di assistenza in cui dicono di rispondere in 16 minuti ma dopo 24 ancora non hanno risposto. Intanto l'ABtest continua a non funzionare. Disinstallo tutto

★☆☆☆☆ · Sprizzer srl on Emerald Collective · April 3, 2026

The app not working, i just wanted to do an A/B test for shipping rate. The exchanges with support lasted four days. First, they asked me for an authentication code to access my store (which was strange), then they told me it was fixed but it still didn't work, and then they asked me to call them to fix it live, even though it had already been done normally. In conclusion, four days wasted for…

★☆☆☆☆ · Woofy Lab on Emerald Collective · September 1, 2025

Very bad, I insist for a long time, has experienced constant error, delay, unable to create the test, can't choose the product after test finally launched the first product price, but it's very wonderful is a few hours later I products in the price of shopify concrete was somehow changed, changed to test the price of group B, ridiculous! Customer support is slow to respond, I can never reach…

★☆☆☆☆ · Eleven Oasis on Emerald Collective · June 6, 2025

Doesn't work very well, when you've created a price testing sometimes the test just disappears, you cant edit it either.

★★★☆☆ · Nordic Clays on Emerald Collective · February 21, 2025

Results merchants put a number on

  • $30k+ revenue with Elevate. “find $30k+ in additional monthly sales”

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