Comparison · 110 merchant reviews read · Updated October 2026
Personizely vs CustomFit AI
Short answer
Pick Personizely if you need shipping tests and audience targeting and you want the most proven option (94 reviews).
Pick CustomFit AI if you need offer tests and visual editor and you want to start on a free plan.
 Personizely |  CustomFit AI | |
|---|---|---|
| App Store rating | 5★ (94) | 5★ (20) |
| Cost at your traffic | $39+/moStarting price. The listing says price rises with visitors but gives no tiers. | $139+/moYour traffic is above the listed limits. Upto 10000 Monthly is the floor, expect a custom quote. |
| How price scales | Starts at $39/month and goes up with site-wide monthly unique visitors, with a free trial available and about 20% off on annual billing. | Free on dev stores for a 14-day trial, then $79/month for up to 10,000 monthly visitors, or $139/month for the plan that adds AI Copilot. |
| Launched | September 26, 2018 · Changelog | May 16, 2023 |
| App Store listing | App Store listing |
CustomFit AI starts at $0 a month, Personizely at $39
Personizely
- Essential$39/mo
- Premium$59/mo
- Premium Plus$149/mo
“Based on site-wide monthly unique visitors.”
CustomFit AI
- Free (Dev stores)Free
- 10000 visitors/mo$79/mo
- Upto 10000 Monthly$139/mo
Only Personizely can run shipping tests
Read from each app's listing. A dot means the listing says it can do it.
| Personizely | CustomFit AI | |
|---|---|---|
| Price tests | ● | ● |
| Theme tests | ● | ● |
| Template tests | ● | ● |
| Content tests | ● | ● |
| URL split tests | ● | ● |
| Shipping tests | ● | ○ |
| Offer tests | ○ | ● |
| Checkout tests | ● | ● |
| Personalization | ● | ● |
| Visual editor | ○ | ● |
| AI test ideas | ○ | ● |
| Audience targeting | ● | ○ |
| Free plan | ○ | ● |
What reviewers complain about
Share of each app's reviews that complain about the topic. Apps under 20 reviews are left out because a single review swings the number.
| Personizely | |
|---|---|
| Price | 2.2% |
| Billing and refunds | 0% |
| Support | 1.1% |
| Bugs | 2.2% |
| Setup | 1.1% |
| Dashboard | 0% |
| Reporting and stats | 0% |
| Flicker | 0% |
| Page speed | 0% |
| Integrations | 0% |
| What you can test | 0% |
| Results | 0% |
The most common Personizely complaint: price
App has a glitch which causes the cart no to function properly. Another glitch causes the app to install in backup versions of your theme. This caused a myriad of issues and an expensive process for diagnosing. Support was friendly, but seemed to either not completely understand the issue or lacked understanding on how this affected us with regards to time/money. They offered a discount, but…
Personizely replies to 29% of reviews. CustomFit AI replies to none
| Personizely | CustomFit AI | |
|---|---|---|
| Reviews with a developer reply | 29% | 0% |
| Praise support | 75.3% | 64.7% |
| Complain about support | 1.1% | 0% |
Results merchants put a number on
- + de 6K revenue with Personizely. “lever + de 6K”
- 12 other with Personizely. “12 upsells”
- almost doubled AOV with Personizely. “almost doubled my AOV”
- tripled other with Personizely, testing popup opt-in rate. “tripled the opt-in rate”
- more than 5000$ revenue with Personizely. “more than 5000$ in sales”
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