Comparison · 152 merchant reviews read · Updated October 2026
Elevate vs CustomFit AI
Short answer
Pick Elevate if you need shipping tests and audience targeting and you're replacing Google Optimize (3 reviewers made that move).
Pick CustomFit AI if you need offer tests and personalization and you want to start on a free plan.
 Elevate |  CustomFit AI | |
|---|---|---|
| App Store rating | 4.9★ (144) | 5★ (20) |
| Cost at your traffic | $49+/moStarting price. The listing says price rises with orders but gives no tiers. | $139+/moYour traffic is above the listed limits. Upto 10000 Monthly is the floor, expect a custom quote. |
| How price scales | Starts at $49/month with a free trial, and the price goes up with your store's sitewide order volume and the plan you choose. | Free on dev stores for a 14-day trial, then $79/month for up to 10,000 monthly visitors, or $139/month for the plan that adds AI Copilot. |
| Launched | December 22, 2020 | May 16, 2023 |
| App Store listing | App Store listing |
CustomFit AI starts at $0 a month, Elevate at $49
Elevate
- Basic Plan$49/mo
- Standard Plan$99/mo
- Premium Plan$499/mo
“Pricing scales based on sitewide order volume”
CustomFit AI
- Free (Dev stores)Free
- 10000 visitors/mo$79/mo
- Upto 10000 Monthly$139/mo
Only Elevate can run shipping tests
Read from each app's listing. A dot means the listing says it can do it.
| Elevate | CustomFit AI | |
|---|---|---|
| Price tests | ● | ● |
| Theme tests | ● | ● |
| Template tests | ● | ● |
| Content tests | ● | ● |
| URL split tests | ● | ● |
| Shipping tests | ● | ○ |
| Offer tests | ○ | ● |
| Checkout tests | ● | ● |
| Personalization | ○ | ● |
| Visual editor | ● | ● |
| AI test ideas | ● | ● |
| Audience targeting | ● | ○ |
| Free plan | ○ | ● |
What reviewers complain about
Share of each app's reviews that complain about the topic. Apps under 20 reviews are left out because a single review swings the number.
| Elevate | |
|---|---|
| Price | 1.5% |
| Billing and refunds | 0% |
| Support | 0.7% |
| Bugs | 3% |
| Setup | 0% |
| Dashboard | 0% |
| Reporting and stats | 1.5% |
| Flicker | 0% |
| Page speed | 0% |
| Integrations | 0% |
| What you can test | 0% |
| Results | 0% |
The most common Elevate complaint: bugs
bad app. Can't even split visitors good. Is 250 visitors and 30 visitors a 50/50 split? xd
Elevate replies to 6% of reviews. CustomFit AI replies to none
| Elevate | CustomFit AI | |
|---|---|---|
| Reviews with a developer reply | 6% | 0% |
| Praise support | 78.5% | 64.7% |
| Complain about support | 0.7% | 0% |
Serious problems reviewers reported
Billing disputes, broken stores, misused data and missing features. Each one is a single merchant's account.
bad app. Can't even split visitors good. Is 250 visitors and 30 visitors a 50/50 split? xd
Results merchants put a number on
- $30k+ revenue with Elevate. “find $30k+ in additional monthly sales”
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