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Comparison · 36 merchant reviews read · Updated October 2026

Essential vs Emerald Collective

Short answer

Pick Essential if you need template tests and url split tests.

Pick Emerald Collective if you need price tests and shipping tests.

EssentialEmerald Collective
App Store rating5★ (28)2.9★ (17)
Cost at your trafficFreeCheapest plan: Free.FreeCheapest plan: Free Plan.
How price scalesThe listing says this app is free and gives no paid plans or usage-based pricing.Free for up to 10 orders, or a flat $10/month for unlimited orders and 24/7 support.
LaunchedJune 11, 2025December 3, 2024
App Store listingApp Store listing

Essential starts at $0 a month, Emerald Collective at $0

Essential

  • FreeFree

Emerald Collective

  • Free PlanFree
  • Premium Plan$10/mo

Only Essential can run template tests

Read from each app's listing. A dot means the listing says it can do it.

EssentialEmerald Collective
Price tests○●
Template tests●○
URL split tests●○
Shipping tests○●
Audience targeting○●
Free plan●●

What reviewers complain about

Share of each app's reviews that complain about the topic. Apps under 20 reviews are left out because a single review swings the number.

Essential
Price0%
Billing and refunds0%
Support0%
Bugs0%
Setup0%
Dashboard0%
Reporting and stats0%
Flicker0%
Page speed0%
Integrations0%
What you can test0%
Results0%

Emerald Collective replies to 25% of reviews, Essential to 20%

EssentialEmerald Collective
Reviews with a developer reply20%25%
Praise support15%31.3%
Complain about support0%25%

Serious problems reviewers reported

Billing disputes, broken stores, misused data and missing features. Each one is a single merchant's account.

purtroppo non funziona. Dopo alcune ore non ha ancora generato impression nessuna delle due varianti. Ho aperto varie chat di assistenza in cui dicono di rispondere in 16 minuti ma dopo 24 ancora non hanno risposto. Intanto l'ABtest continua a non funzionare. Disinstallo tutto

★☆☆☆☆ · Sprizzer srl on Emerald Collective · April 3, 2026

The app not working, i just wanted to do an A/B test for shipping rate. The exchanges with support lasted four days. First, they asked me for an authentication code to access my store (which was strange), then they told me it was fixed but it still didn't work, and then they asked me to call them to fix it live, even though it had already been done normally. In conclusion, four days wasted for…

★☆☆☆☆ · Woofy Lab on Emerald Collective · September 1, 2025

Very bad, I insist for a long time, has experienced constant error, delay, unable to create the test, can't choose the product after test finally launched the first product price, but it's very wonderful is a few hours later I products in the price of shopify concrete was somehow changed, changed to test the price of group B, ridiculous! Customer support is slow to respond, I can never reach…

★☆☆☆☆ · Eleven Oasis on Emerald Collective · June 6, 2025

Doesn't work very well, when you've created a price testing sometimes the test just disappears, you cant edit it either.

★★★☆☆ · Nordic Clays on Emerald Collective · February 21, 2025

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