ABsolutely vs Emerald Collective

Update: They did reply. Most issues are unresolved but may be outside of their control. 1 issue is arguably user error / arguably UX defect (my bias as a customer is that it's a UX defect). Delay in response to a pri 1 issue seems to be from having recently switched support platforms. I need more time to evaluate and test things out, but am updating to 3 stars until I have a few days to do so. I…

purtroppo non funziona. Dopo alcune ore non ha ancora generato impression nessuna delle due varianti. Ho aperto varie chat di assistenza in cui dicono di rispondere in 16 minuti ma dopo 24 ancora non hanno risposto. Intanto l'ABtest continua a non funzionare. Disinstallo tutto

The app not working, i just wanted to do an A/B test for shipping rate. The exchanges with support lasted four days. First, they asked me for an authentication code to access my store (which was strange), then they told me it was fixed but it still didn't work, and then they asked me to call them to fix it live, even though it had already been done normally. In conclusion, four days wasted for…

Very bad, I insist for a long time, has experienced constant error, delay, unable to create the test, can't choose the product after test finally launched the first product price, but it's very wonderful is a few hours later I products in the price of shopify concrete was somehow changed, changed to test the price of group B, ridiculous! Customer support is slow to respond, I can never reach…

Doesn't work very well, when you've created a price testing sometimes the test just disappears, you cant edit it either.