Comparison · 228 merchant reviews read · Updated October 2026
Elevate vs Personizely
Short answer
Pick Elevate if you need visual editor and ai test ideas and you're replacing Google Optimize (3 reviewers made that move).
Pick Personizely if you need personalization and you want the lowest starting price ($39/month).
 Elevate |  Personizely | |
|---|---|---|
| App Store rating | 4.9★ (144) | 5★ (94) |
| Cost at your traffic | $49+/moStarting price. The listing says price rises with orders but gives no tiers. | $39+/moStarting price. The listing says price rises with visitors but gives no tiers. |
| How price scales | Starts at $49/month with a free trial, and the price goes up with your store's sitewide order volume and the plan you choose. | Starts at $39/month and goes up with site-wide monthly unique visitors, with a free trial available and about 20% off on annual billing. |
| Launched | December 22, 2020 | September 26, 2018 · Changelog |
| App Store listing | App Store listing |
Personizely starts at $39 a month, Elevate at $49
Elevate
- Basic Plan$49/mo
- Standard Plan$99/mo
- Premium Plan$499/mo
“Pricing scales based on sitewide order volume”
Personizely
- Essential$39/mo
- Premium$59/mo
- Premium Plus$149/mo
“Based on site-wide monthly unique visitors.”
Only Elevate can run visual editor
Read from each app's listing. A dot means the listing says it can do it.
| Elevate | Personizely | |
|---|---|---|
| Price tests | ● | ● |
| Theme tests | ● | ● |
| Template tests | ● | ● |
| Content tests | ● | ● |
| URL split tests | ● | ● |
| Shipping tests | ● | ● |
| Checkout tests | ● | ● |
| Personalization | ○ | ● |
| Visual editor | ● | ○ |
| AI test ideas | ● | ○ |
| Audience targeting | ● | ● |
Elevate reviews mention reporting and stats problems 1.5% of the time, Personizely 0%
Share of each app's reviews that complain about the topic. Apps under 20 reviews are left out because a single review swings the number.
| Elevate | Personizely | |
|---|---|---|
| Price | 1.5% | 2.2% |
| Billing and refunds | 0% | 0% |
| Support | 0.7% | 1.1% |
| Bugs | 3% | 2.2% |
| Setup | 0% | 1.1% |
| Dashboard | 0% | 0% |
| Reporting and stats | 1.5% | 0% |
| Flicker | 0% | 0% |
| Page speed | 0% | 0% |
| Integrations | 0% | 0% |
| What you can test | 0% | 0% |
| Results | 0% | 0% |
The most common Elevate complaint: bugs
bad app. Can't even split visitors good. Is 250 visitors and 30 visitors a 50/50 split? xd
The most common Personizely complaint: price
App has a glitch which causes the cart no to function properly. Another glitch causes the app to install in backup versions of your theme. This caused a myriad of issues and an expensive process for diagnosing. Support was friendly, but seemed to either not completely understand the issue or lacked understanding on how this affected us with regards to time/money. They offered a discount, but…
Personizely replies to 29% of reviews, Elevate to 6%
| Elevate | Personizely | |
|---|---|---|
| Reviews with a developer reply | 6% | 29% |
| Praise support | 78.5% | 75.3% |
| Complain about support | 0.7% | 1.1% |
Serious problems reviewers reported
Billing disputes, broken stores, misused data and missing features. Each one is a single merchant's account.
bad app. Can't even split visitors good. Is 250 visitors and 30 visitors a 50/50 split? xd
Results merchants put a number on
- $30k+ revenue with Elevate. “find $30k+ in additional monthly sales”
- + de 6K revenue with Personizely. “lever + de 6K”
- 12 other with Personizely. “12 upsells”
- almost doubled AOV with Personizely. “almost doubled my AOV”
- tripled other with Personizely, testing popup opt-in rate. “tripled the opt-in rate”
- more than 5000$ revenue with Personizely. “more than 5000$ in sales”
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