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Comparison · 274 merchant reviews read · Updated October 2026

Visually vs Elevate

Short answer

Pick Visually if you need offer tests and personalization and you want to start on a free plan.

Pick Elevate if you need audience targeting and you want fewer complaints overall (7 complaint mentions per 100 reviews, vs 11 for Visually).

VisuallyElevate
App Store rating4.8★ (147)4.9★ (144)
Cost at your traffic$80/moUp to 600 Orders covers your traffic.$49+/moStarting price. The listing says price rises with orders but gives no tiers.
How price scalesStarts at $15/month for up to 100 orders and goes up with monthly orders to $80/month for up to 600 orders; free for development stores.Starts at $49/month with a free trial, and the price goes up with your store's sitewide order volume and the plan you choose.
LaunchedJune 15, 2022December 22, 2020
App Store listingApp Store listing

Visually starts at $0 a month, Elevate at $49

Visually

  • Free - Dev StoresFree
  • Up to 100 Orders$15/mo
  • Up to 200 Orders$25/mo
  • Up to 600 Orders$80/mo

Elevate

  • Basic Plan$49/mo
  • Standard Plan$99/mo
  • Premium Plan$499/mo

“Pricing scales based on sitewide order volume”

Only Visually can run offer tests

Read from each app's listing. A dot means the listing says it can do it.

VisuallyElevate
Price tests●●
Theme tests●●
Template tests●●
Content tests●●
URL split tests●●
Shipping tests●●
Offer tests●○
Checkout tests●●
Personalization●○
Visual editor●●
AI test ideas●●
Audience targeting○●
Free plan●○

Visually reviews mention support problems 2.9% of the time, Elevate 0.7%

Share of each app's reviews that complain about the topic. Apps under 20 reviews are left out because a single review swings the number.

VisuallyElevate
Price1.4%1.5%
Billing and refunds1.4%0%
Support2.9%0.7%
Bugs2.2%3%
Setup0.7%0%
Dashboard0%0%
Reporting and stats0.7%1.5%
Flicker0%0%
Page speed0.7%0%
Integrations0%0%
What you can test0.7%0%
Results0%0%

The most common Visually complaint: support

Absolutely avoid them. This has been one of the worst experiences I’ve had with an app. After installing their code, it caused major issues with our Shopify store. Orders weren’t coming through properly, and tags were being applied incorrectly. I reached out and asked for the code to be removed, but even that didn’t resolve the issues. Eventually, I went ahead and removed everything myself - only…

★☆☆☆☆ · Pound Fabrics · January 23, 2026

The most common Elevate complaint: bugs

bad app. Can't even split visitors good. Is 250 visitors and 30 visitors a 50/50 split? xd

★☆☆☆☆ · Nuvea · August 10, 2025

Visually replies to 53% of reviews, Elevate to 6%

VisuallyElevate
Reviews with a developer reply53%6%
Praise support81.3%78.5%
Complain about support2.9%0.7%

Serious problems reviewers reported

Billing disputes, broken stores, misused data and missing features. Each one is a single merchant's account.

We had a disappointing experience with Visually’s billing model. The app charges based on order volume, but this was not clearly notified in advance. We only discovered the additional fees after reviewing our invoice, which felt unexpected and unfair.

★★☆☆☆ · PowerSmart on Visually · February 3, 2026

Absolutely avoid them. This has been one of the worst experiences I’ve had with an app. After installing their code, it caused major issues with our Shopify store. Orders weren’t coming through properly, and tags were being applied incorrectly. I reached out and asked for the code to be removed, but even that didn’t resolve the issues. Eventually, I went ahead and removed everything myself - only…

★☆☆☆☆ · Pound Fabrics on Visually · January 23, 2026

There is no "Free Plan" as suggested. There is a Free Trial.

★☆☆☆☆ · Saint Piran Service Course on Visually · May 12, 2026

It's unfortunate that we've had to leave a bad review for this app. We were looking for something easy for our team to A/B test product images. After believing the misleading advertising and description that the app will allow us to test "EVERYTHING" in minutes including product images, we went ahead and installed the app. After struggling for a week to set up a simple image test we booked a…

★☆☆☆☆ · Luxo Living on Visually · October 9, 2025

bad app. Can't even split visitors good. Is 250 visitors and 30 visitors a 50/50 split? xd

★☆☆☆☆ · Nuvea on Elevate · August 10, 2025

Results merchants put a number on

  • 13%+ conversion rate with Visually. “driven 13%+ CRO uplift”
  • 15–27% conversion rate with Visually, testing renaming a product. “conversion lifts between 15–27%”
  • $400K revenue with Visually, testing renaming a product. “projecting over $400K in annual incremental revenue”
  • 6 figure revenue with Visually. “6 figure incremental revenue gains”
  • $30k+ revenue with Elevate. “find $30k+ in additional monthly sales”

Add another app to this comparison

Other head-to-heads: Visually vs IntelligemsElevate vs IntelligemsVisually vs ShopliftElevate vs ShopliftVisually vs PersonizelyElevate vs PersonizelyVisually vs ABConvertElevate vs ABConvertVisually vs ABsolutelyElevate vs ABsolutelyVisually vs Trident ABElevate vs Trident AB

Looking past Visually and Elevate? See Visually alternatives.