Comparison · 274 merchant reviews read · Updated October 2026
Visually vs Elevate
Short answer
Pick Visually if you need offer tests and personalization and you want to start on a free plan.
Pick Elevate if you need audience targeting and you want fewer complaints overall (7 complaint mentions per 100 reviews, vs 11 for Visually).
| App Store rating | 4.8★ (147) | 4.9★ (144) |
|---|---|---|
| Cost at your traffic | $80/moUp to 600 Orders covers your traffic. | $49+/moStarting price. The listing says price rises with orders but gives no tiers. |
| How price scales | Starts at $15/month for up to 100 orders and goes up with monthly orders to $80/month for up to 600 orders; free for development stores. | Starts at $49/month with a free trial, and the price goes up with your store's sitewide order volume and the plan you choose. |
| Launched | June 15, 2022 | December 22, 2020 |
| App Store listing | App Store listing |
Visually starts at $0 a month, Elevate at $49
Visually
- Free - Dev StoresFree
- Up to 100 Orders$15/mo
- Up to 200 Orders$25/mo
- Up to 600 Orders$80/mo
Elevate
- Basic Plan$49/mo
- Standard Plan$99/mo
- Premium Plan$499/mo
“Pricing scales based on sitewide order volume”
Only Visually can run offer tests
Read from each app's listing. A dot means the listing says it can do it.
Visually reviews mention support problems 2.9% of the time, Elevate 0.7%
Share of each app's reviews that complain about the topic. Apps under 20 reviews are left out because a single review swings the number.
The most common Visually complaint: support
Absolutely avoid them. This has been one of the worst experiences I’ve had with an app. After installing their code, it caused major issues with our Shopify store. Orders weren’t coming through properly, and tags were being applied incorrectly. I reached out and asked for the code to be removed, but even that didn’t resolve the issues. Eventually, I went ahead and removed everything myself - only…
The most common Elevate complaint: bugs
bad app. Can't even split visitors good. Is 250 visitors and 30 visitors a 50/50 split? xd
Visually replies to 53% of reviews, Elevate to 6%
Serious problems reviewers reported
Billing disputes, broken stores, misused data and missing features. Each one is a single merchant's account.
We had a disappointing experience with Visually’s billing model. The app charges based on order volume, but this was not clearly notified in advance. We only discovered the additional fees after reviewing our invoice, which felt unexpected and unfair.
Absolutely avoid them. This has been one of the worst experiences I’ve had with an app. After installing their code, it caused major issues with our Shopify store. Orders weren’t coming through properly, and tags were being applied incorrectly. I reached out and asked for the code to be removed, but even that didn’t resolve the issues. Eventually, I went ahead and removed everything myself - only…
There is no "Free Plan" as suggested. There is a Free Trial.
It's unfortunate that we've had to leave a bad review for this app. We were looking for something easy for our team to A/B test product images. After believing the misleading advertising and description that the app will allow us to test "EVERYTHING" in minutes including product images, we went ahead and installed the app. After struggling for a week to set up a simple image test we booked a…
bad app. Can't even split visitors good. Is 250 visitors and 30 visitors a 50/50 split? xd
Results merchants put a number on
- 13%+ conversion rate with Visually. “driven 13%+ CRO uplift”
- 15–27% conversion rate with Visually, testing renaming a product. “conversion lifts between 15–27%”
- $400K revenue with Visually, testing renaming a product. “projecting over $400K in annual incremental revenue”
- 6 figure revenue with Visually. “6 figure incremental revenue gains”
- $30k+ revenue with Elevate. “find $30k+ in additional monthly sales”
Add another app to this comparison
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