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Comparison · 218 merchant reviews read · Updated October 2026

Visually vs ABConvert

Short answer

Pick Visually if you need content tests and personalization and you want to start on a free plan.

Pick ABConvert if you need audience targeting and profit per variant.

VisuallyABConvert
App Store rating4.8★ (147)4.6★ (84)
Cost at your traffic$80/moUp to 600 Orders covers your traffic.$99/moStarter covers your traffic.
How price scalesStarts at $15/month for up to 100 orders and goes up with monthly orders to $80/month for up to 600 orders; free for development stores.Starts at $99/month with a free trial available, and each plan includes a set number of monthly test orders (1,000 to 30,000) with per-1,000 charges beyond that.
LaunchedJune 15, 2022October 31, 2022
App Store listingApp Store listing

Visually starts at $0 a month, ABConvert at $99

Visually

  • Free - Dev StoresFree
  • Up to 100 Orders$15/mo
  • Up to 200 Orders$25/mo
  • Up to 600 Orders$80/mo

ABConvert

  • Starter$99/mo
  • Growth$199/mo
  • Scale$399/mo
  • Pro$599/mo

“1,000 test orders included. +$59/1K after; 5,000 test orders included. +$39/1K after; 15,000 test orders included. +$29/1K after; 30,000 test orders included. +$24/1K after”

Only Visually can run content tests

Read from each app's listing. A dot means the listing says it can do it.

VisuallyABConvert
Price tests●●
Theme tests●●
Template tests●●
Content tests●○
URL split tests●●
Shipping tests●●
Offer tests●●
Checkout tests●●
Personalization●○
Visual editor●●
AI test ideas●●
Audience targeting○●
Profit per variant○●
Free plan●○

ABConvert reviews mention bugs problems 6.3% of the time, Visually 2.2%

Share of each app's reviews that complain about the topic. Apps under 20 reviews are left out because a single review swings the number.

VisuallyABConvert
Price1.4%3.8%
Billing and refunds1.4%1.3%
Support2.9%6.3%
Bugs2.2%6.3%
Setup0.7%1.3%
Dashboard0%1.3%
Reporting and stats0.7%0%
Flicker0%1.3%
Page speed0.7%0%
Integrations0%1.3%
What you can test0.7%1.3%
Results0%0%

The most common Visually complaint: support

Absolutely avoid them. This has been one of the worst experiences I’ve had with an app. After installing their code, it caused major issues with our Shopify store. Orders weren’t coming through properly, and tags were being applied incorrectly. I reached out and asked for the code to be removed, but even that didn’t resolve the issues. Eventually, I went ahead and removed everything myself - only…

★☆☆☆☆ · Pound Fabrics · January 23, 2026

The most common ABConvert complaint: support

The support process is ridiculous. You're required to book a ticket just to speak to someone which sure whatever thats fine but the issue is you close out the ticket without any response from us on whether or not your suggestions fixed the issue at hand to which we have to go through your AI chat system and respond to multiple unnecessary prompts just to get passed it so we can speak to book a…

★★★☆☆ · Free Luma · September 8, 2025

Visually replies to 53% of reviews, ABConvert to 4%

VisuallyABConvert
Reviews with a developer reply53%4%
Praise support81.3%87.3%
Complain about support2.9%6.3%

Serious problems reviewers reported

Billing disputes, broken stores, misused data and missing features. Each one is a single merchant's account.

We had a disappointing experience with Visually’s billing model. The app charges based on order volume, but this was not clearly notified in advance. We only discovered the additional fees after reviewing our invoice, which felt unexpected and unfair.

★★☆☆☆ · PowerSmart on Visually · February 3, 2026

Absolutely avoid them. This has been one of the worst experiences I’ve had with an app. After installing their code, it caused major issues with our Shopify store. Orders weren’t coming through properly, and tags were being applied incorrectly. I reached out and asked for the code to be removed, but even that didn’t resolve the issues. Eventually, I went ahead and removed everything myself - only…

★☆☆☆☆ · Pound Fabrics on Visually · January 23, 2026

There is no "Free Plan" as suggested. There is a Free Trial.

★☆☆☆☆ · Saint Piran Service Course on Visually · May 12, 2026

It's unfortunate that we've had to leave a bad review for this app. We were looking for something easy for our team to A/B test product images. After believing the misleading advertising and description that the app will allow us to test "EVERYTHING" in minutes including product images, we went ahead and installed the app. After struggling for a week to set up a simple image test we booked a…

★☆☆☆☆ · Luxo Living on Visually · October 9, 2025

USE AT YOUR OWN RISK This app cost me more than it helped or saved. *****DOES NOT SYNC INVENTORY. (also does not warn you about this) In my case this lead to overselling hundreds of items. when I asked the staff to explain how inventory works, it took well over 5 minutes to get a real answer: Me: so i am meant to manually recalculate my inventory after a test? Jeffrey: No you don’t have to Me:…

★☆☆☆☆ · Eufolia on ABConvert · December 7, 2023

USE AT YOUR OWN RISK This app cost me more than it helped or saved. *****DOES NOT SYNC INVENTORY. (also does not warn you about this) In my case this lead to overselling hundreds of items. when I asked the staff to explain how inventory works, it took well over 5 minutes to get a real answer: Me: so i am meant to manually recalculate my inventory after a test? Jeffrey: No you don’t have to Me:…

★☆☆☆☆ · Eufolia on ABConvert · December 7, 2023

Results merchants put a number on

  • 13%+ conversion rate with Visually. “driven 13%+ CRO uplift”
  • 15–27% conversion rate with Visually, testing renaming a product. “conversion lifts between 15–27%”
  • $400K revenue with Visually, testing renaming a product. “projecting over $400K in annual incremental revenue”
  • 6 figure revenue with Visually. “6 figure incremental revenue gains”
  • 40% other with ABConvert, testing quantity breaks. “reduce COGs by 40%”
  • 0.1% conversion rate with ABConvert. “improve your conversion rate by 0.1%”

Add another app to this comparison

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