Comparison · 174 merchant reviews read · Updated October 2026
Visually vs Eraya
Short answer
Pick Visually if you need personalization and you want the most proven option (147 reviews).
Pick Eraya if you need audience targeting and you want the fewest bug complaints.
 Visually |  Eraya | |
|---|---|---|
| App Store rating | 4.8★ (147) | 5★ (35) |
| Cost at your traffic | $80/moUp to 600 Orders covers your traffic. | FreeCheapest plan: Free. |
| How price scales | Starts at $15/month for up to 100 orders and goes up with monthly orders to $80/month for up to 600 orders; free for development stores. | Free for 1 active test up to 50 orders, then a flat $29/month (Growth) or $59/month (Pro) with unlimited tests, orders and visitors, and 20% off if billed annually. |
| Launched | June 15, 2022 | October 30, 2025 |
| App Store listing | App Store listing |
Visually starts at $0 a month, Eraya at $0
Visually
- Free - Dev StoresFree
- Up to 100 Orders$15/mo
- Up to 200 Orders$25/mo
- Up to 600 Orders$80/mo
Eraya
- FreeFree
- GROWTH$29/mo
- Pro$59/mo
Only Visually can run personalization
Read from each app's listing. A dot means the listing says it can do it.
Visually reviews mention support problems 2.9% of the time, Eraya 0%
Share of each app's reviews that complain about the topic. Apps under 20 reviews are left out because a single review swings the number.
The most common Visually complaint: support
Absolutely avoid them. This has been one of the worst experiences I’ve had with an app. After installing their code, it caused major issues with our Shopify store. Orders weren’t coming through properly, and tags were being applied incorrectly. I reached out and asked for the code to be removed, but even that didn’t resolve the issues. Eventually, I went ahead and removed everything myself - only…
Eraya replies to 77% of reviews, Visually to 53%
Serious problems reviewers reported
Billing disputes, broken stores, misused data and missing features. Each one is a single merchant's account.
We had a disappointing experience with Visually’s billing model. The app charges based on order volume, but this was not clearly notified in advance. We only discovered the additional fees after reviewing our invoice, which felt unexpected and unfair.
Absolutely avoid them. This has been one of the worst experiences I’ve had with an app. After installing their code, it caused major issues with our Shopify store. Orders weren’t coming through properly, and tags were being applied incorrectly. I reached out and asked for the code to be removed, but even that didn’t resolve the issues. Eventually, I went ahead and removed everything myself - only…
There is no "Free Plan" as suggested. There is a Free Trial.
It's unfortunate that we've had to leave a bad review for this app. We were looking for something easy for our team to A/B test product images. After believing the misleading advertising and description that the app will allow us to test "EVERYTHING" in minutes including product images, we went ahead and installed the app. After struggling for a week to set up a simple image test we booked a…
Results merchants put a number on
- 13%+ conversion rate with Visually. “driven 13%+ CRO uplift”
- 15–27% conversion rate with Visually, testing renaming a product. “conversion lifts between 15–27%”
- $400K revenue with Visually, testing renaming a product. “projecting over $400K in annual incremental revenue”
- 6 figure revenue with Visually. “6 figure incremental revenue gains”
Add another app to this comparison
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