Comparison · 22 merchant reviews read · Updated October 2026
Emerald Collective vs syncX
Short answer
Pick Emerald Collective if you need shipping tests and audience targeting.
Pick syncX if you need content tests.
 Emerald Collective |  syncX | |
|---|---|---|
| App Store rating | 2.9★ (17) | 5★ (6) |
| Cost at your traffic | FreeCheapest plan: Free Plan. | Free to startCheapest plan: Free. |
| How price scales | Free for up to 10 orders, or a flat $10/month for unlimited orders and 24/7 support. | Free to start, then $10.99 to $27.99/month depending on how many A/B tests and variants you need, not on your traffic or sales. |
| Launched | December 3, 2024 | October 3, 2023 |
| App Store listing | App Store listing |
Emerald Collective starts at $0 a month, syncX at $0
Emerald Collective
- Free PlanFree
- Premium Plan$10/mo
syncX
- FreeFree
- Basic$10.99/mo
- Premium$17.99/mo
- Enterprise$27.99/mo
Only Emerald Collective can run shipping tests
Read from each app's listing. A dot means the listing says it can do it.
| Emerald Collective | syncX | |
|---|---|---|
| Price tests | ● | ● |
| Content tests | ○ | ● |
| Shipping tests | ● | ○ |
| Audience targeting | ● | ○ |
| Free plan | ● | ● |
What reviewers complain about
None of these apps has 20+ reviews yet, so there's not enough to compare complaint rates.
Emerald Collective replies to 25% of reviews. syncX replies to none
| Emerald Collective | syncX | |
|---|---|---|
| Reviews with a developer reply | 25% | 0% |
| Praise support | 31.3% | 16.7% |
| Complain about support | 25% | 0% |
Serious problems reviewers reported
Billing disputes, broken stores, misused data and missing features. Each one is a single merchant's account.
purtroppo non funziona. Dopo alcune ore non ha ancora generato impression nessuna delle due varianti. Ho aperto varie chat di assistenza in cui dicono di rispondere in 16 minuti ma dopo 24 ancora non hanno risposto. Intanto l'ABtest continua a non funzionare. Disinstallo tutto
The app not working, i just wanted to do an A/B test for shipping rate. The exchanges with support lasted four days. First, they asked me for an authentication code to access my store (which was strange), then they told me it was fixed but it still didn't work, and then they asked me to call them to fix it live, even though it had already been done normally. In conclusion, four days wasted for…
Very bad, I insist for a long time, has experienced constant error, delay, unable to create the test, can't choose the product after test finally launched the first product price, but it's very wonderful is a few hours later I products in the price of shopify concrete was somehow changed, changed to test the price of group B, ridiculous! Customer support is slow to respond, I can never reach…
Doesn't work very well, when you've created a price testing sometimes the test just disappears, you cant edit it either.
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