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Comparison · 158 merchant reviews read · Updated October 2026

Elevate vs GemX

Short answer

Pick Elevate if you need price tests and theme tests and you want fewer complaints overall (7 complaint mentions per 100 reviews, vs 17 for GemX).

Pick GemX if you need offer tests and you care about a developer that answers reviews.

ElevateGemX
App Store rating4.9★ (144)4.8★ (25)
Cost at your traffic$49+/moStarting price. The listing says price rises with orders but gives no tiers.$49+/moStarting price. The listing says price rises with revenue but gives no tiers.
How price scalesStarts at $49/month with a free trial, and the price goes up with your store's sitewide order volume and the plan you choose.Starts at $49/month for single-page testing, or from $99/month (up to $699) for full-funnel testing, with the Funnel plan price rising with your monthly store revenue.
LaunchedDecember 22, 2020September 23, 2024
App Store listingApp Store listing

Elevate starts at $49 a month, GemX at $49

Elevate

  • Basic Plan$49/mo
  • Standard Plan$99/mo
  • Premium Plan$499/mo

“Pricing scales based on sitewide order volume”

GemX

  • Page Optimize$49/mo
  • Funnel Optimize$99/mo

“Starts at $99 and goes up to $699. Pricing scales based on monthly sitewide revenue.”

Only Elevate can run price tests

Read from each app's listing. A dot means the listing says it can do it.

ElevateGemX
Price tests●○
Theme tests●○
Template tests●●
Content tests●○
URL split tests●●
Shipping tests●○
Offer tests○●
Checkout tests●○
Visual editor●○
AI test ideas●○
Audience targeting●●

GemX reviews mention support problems 4.3% of the time, Elevate 0.7%

Share of each app's reviews that complain about the topic. Apps under 20 reviews are left out because a single review swings the number.

ElevateGemX
Price1.5%0%
Billing and refunds0%0%
Support0.7%4.3%
Bugs3%4.3%
Setup0%0%
Dashboard0%0%
Reporting and stats1.5%4.3%
Flicker0%0%
Page speed0%0%
Integrations0%0%
What you can test0%0%
Results0%4.3%

The most common Elevate complaint: bugs

bad app. Can't even split visitors good. Is 250 visitors and 30 visitors a 50/50 split? xd

★☆☆☆☆ · Nuvea · August 10, 2025

The most common GemX complaint: support

Tracking is inaccurate even after 24 hours. The app doesn't collect data on orders or visitors at all. I wasted two days testing only to see results that make no sense and don't match reality. Support doesn't exist. The support app itself doesn't even work. No way to get help, no responses, nothing. Stay away from this app.

★☆☆☆☆ · bloombelle · April 11, 2026

GemX replies to 44% of reviews, Elevate to 6%

ElevateGemX
Reviews with a developer reply6%44%
Praise support78.5%73.9%
Complain about support0.7%4.3%

Serious problems reviewers reported

Billing disputes, broken stores, misused data and missing features. Each one is a single merchant's account.

bad app. Can't even split visitors good. Is 250 visitors and 30 visitors a 50/50 split? xd

★☆☆☆☆ · Nuvea on Elevate · August 10, 2025

Tracking is inaccurate even after 24 hours. The app doesn't collect data on orders or visitors at all. I wasted two days testing only to see results that make no sense and don't match reality. Support doesn't exist. The support app itself doesn't even work. No way to get help, no responses, nothing. Stay away from this app.

★☆☆☆☆ · bloombelle on GemX · April 11, 2026

Results merchants put a number on

  • $30k+ revenue with Elevate. “find $30k+ in additional monthly sales”

Add another app to this comparison

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Looking past Elevate and GemX? See Elevate alternatives.