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GemX

Optimize your store funnel with real customer data - not assumptions.

4.8★ (25) · by GEMCOMMERCE CO., LTD · launched September 23, 2024

At your traffic

$49+/moStarting price. The listing says price rises with revenue but gives no tiers.

Pricing

Starts at $49/month for single-page testing, or from $99/month (up to $699) for full-funnel testing, with the Funnel plan price rising with your monthly store revenue.

Support is the top complaint, in 4.3% of reviews

Support4.3%(1 review)
Bugs4.3%(1 review)
Reporting and stats4.3%(1 review)
Results4.3%(1 review)

Tracking is inaccurate even after 24 hours. The app doesn't collect data on orders or visitors at all. I wasted two days testing only to see results that make no sense and don't match reality. Support doesn't exist. The support app itself doesn't even work. No way to get help, no responses, nothing. Stay away from this app.

★☆☆☆☆ · bloombelle · April 11, 2026

Tracking is inaccurate even after 24 hours. The app doesn't collect data on orders or visitors at all. I wasted two days testing only to see results that make no sense and don't match reality. Support doesn't exist. The support app itself doesn't even work. No way to get help, no responses, nothing. Stay away from this app.

★☆☆☆☆ · bloombelle · April 11, 2026

Merchants praise its support and setup

  • Support: praised in 73.9% of reviews
  • Setup: praised in 26.1% of reviews
  • Reporting and stats: praised in 17.4% of reviews
  • Dashboard: praised in 17.4% of reviews

I have been using this A/B tester for a couple of weeks now and only have great things to say! Very easy to use, you can duplicate your main landing page straight in the app and make edits very easily. It's also very user-friendly and has great visuals to see exactly what results are happening. Customer service is fantastic, and Tony has been very helpful. Thank you!

★★★★★ · ALLAVARE · July 8, 2025

What GemX can test

  • ○ Price tests
  • ○ Theme tests
  • ● Template tests
  • ○ Content tests
  • ● URL split tests
  • ○ Shipping tests
  • ● Offer tests
  • ○ Checkout tests
  • ○ Personalization
  • ○ Visual editor
  • ○ AI test ideas
  • ● Audience targeting
  • ○ Profit per variant
  • ○ Heatmaps
  • ○ Free plan
  • A/B experiments: Run template and multi-page tests across your Shopify funnel
  • Journey analytics: Track how your customers move and where they drop off
  • Page analytics: Monitor revenue and key CRO metrics at any store pages
  • Order analytics: Understand the full journey behind each order
  • Integrations: Works seamlessly with page builders like GemPages and PageFly

GemX plans

Page Optimize$49/mo10 live experiments, template testing, targeting, analytics for single pages
Funnel Optimize$99/moStarts at $99 and goes up to $699 based on monthly sitewide revenue; unlimited experiments, multipage testing, journey analysis

1 reviewer came to GemX from another tool

  • 1 from GemPages / GemX

Serious problems reviewers reported

Tracking is inaccurate even after 24 hours. The app doesn't collect data on orders or visitors at all. I wasted two days testing only to see results that make no sense and don't match reality. Support doesn't exist. The support app itself doesn't even work. No way to get help, no responses, nothing. Stay away from this app.

★☆☆☆☆ · bloombelle · April 11, 2026

Compare GemX with

GemX on the Shopify App Store